DEALING WITH NEGATIVE ATTITUDES IN THE WORKPLACE
In this seminar you'll learn...
How to identify and deal with the most common types of negative attitudes in the workplace
Specific steps you can take to introduce positive change to a negative situation
How to keep the negative thinking of a few from spreading to the many
The warning signs that excessive negativity is influencing your whole organization
And much more!
You don´t have to accept negativity in your associates, your employees or even in your organization. The purpose of this eye-opening day of training is to give you the skills to identify problem areas, deal effectively with negative attitudes and turn around these behaviors wherever you find them. You´ll learn the root causes of pessimism, cynicism and negativity; you´ll learn how to handle a chronically negative attitude; and you´ll learn how to inoculate yourself against the negative influence of others. The negative people you deal with aren´t going to change on their own—you have to put the wheels in motion.
WORKSHOP AGENDA
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Program hours: 9:00 a.m. - 4:00 p.m.
Getting to the root sources of negative attitudes and behaviors
The 2 contrasting "world views" and how they affect our attitudes and perceptions
Where does negative thinking come from?
Understanding the profound effect of attitude on personal achievement and job performance
Recognizing and dealing with the 4 most common negative personality types encountered in the workplace
Assessing and dealing with negativity in the workplace
The 10 warning signs of excessive negativity in an organization
How to cope effectively with a negative boss
How to stimulate cooperation between conflicting teams and departments, build communication and eliminate excuses and finger pointing
How to survive (even thrive) in a negative work environment
What you can do to be a catalyst for positive change in a negatively charged organization
How one Fortune 500 company dramatically improved the effectiveness of its sales force by controlling negativity
How to distinguish a truly negative attitude from thoughtful, productive, "what-might-go-wrong" contingency thinking
How to limit the destructive effects of negative attitudes
Why negative people often strongly influence the thoughts, actions and attitudes of others
How to prevent negative attitudes from spreading to others
How to keep yourself from being dragged into negative thinking patterns
How to make sure you don´t inadvertently provoke negative responses in workers or associates
Coping strategies for dealing with chronically negative people
How to counter the detrimental impact of negative individuals on the whole work group
How to salvage derailed meetings, abandoned projects and rejected ideas, and reclaim the ground already lost to negativism
Managing the negativist
Guidelines for recognizing full-blown negativists in the workplace
Understanding the negative personality
Watching out for the 10 most common situations in which negative attitudes lead to problems on the job
Interpreting negative workers´ attitudes in the context of their personal paradigms
Recognizing in which jobs mildly negative personalities perform well and which ones absolutely require a more optimistic approach
How to counter the impact of negative attitudes on individual and team performance
How to help foot-dragging pessimists recognize the self-defeating nature of their thinking styles
Coaching others out of negative thoughts, attitudes and beliefs
Helping others understand the 5-step plan to becoming the master instead of the victim of thoughts and feelings
How to break the negative habits of worrying and catastrophizing
10 specific ways to turn around a negative attitude
How to establish a positive work culture that encourages optimism and mutual support for correcting negative patterns
Recognizing the kinds of self-defeating activities that contribute to negative attitudes
What every manager and supervisor should know about coaching individuals and teams to higher performance
How to use a simple, yet very effective, formula for changing negative attitudes to positive ones
The long-term benefits of managing negative attitudes
Understanding the connection between how people think and how they feel
Persuasive scientific evidence that optimism leads directly to healthier (and longer) lives
Why it is vitally important for our emotional well-being that we manage any tendency toward excessive pessimism and negativity
When a dose of negativity plays a useful role in our lives and work
The 7 major pitfalls of a chronically negative outlook on life
Recognizing the definitive qualities of a positive personality
Recognizing those situations in which an optimistic thinking style should be tempered with a dash of pessimism
US/Canada:
1-800-873-7545
United Kingdom:
0800 328 1140
Australia:
1 800 145 231
New Zealand:
0800 447 301
or e-mail us at:
onsite@skillpath.net
1-800-873-7545
United Kingdom:
0800 328 1140
Australia:
1 800 145 231
New Zealand:
0800 447 301
or e-mail us at:
onsite@skillpath.net
